Effective Date: 06-12-2023
1. Information We Collect
We collect personal information from our clients as necessary to provide our SEO services. The information we collect may include:
- Email address
- First name and last name
- Phone number
- State, Province
- ZIP/Postal code
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To allow you to participate in interactive features of our services when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our services
- To monitor the usage of our services
- To detect, prevent and address technical issues
Clients can contact us with any questions or inquiries through our email and WhatsApp channels. We may also send emails to users who opt-in to receive communication from us.
4. Tracking and Analytics
We use tracking and analytics tools, such as Google Analytics, to understand how users interact with our website and to improve our services.
5. Remarketing and Advertising
We do not use remarketing services for marketing and advertising purposes, and we do not display ads on our website.
6. Payment Information
We do not process payments or collect financial information on our website. Clients are directed to third-party payment processors for any financial transactions.
7. CCPA + CPRA Compliance
In compliance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), we respect your privacy rights. You have the right to request information about the personal information we have collected about you, and the right to request the deletion of your personal information.
8. GDPR Compliance
In compliance with the General Data Protection Regulation (GDPR), we ensure that your personal information is processed lawfully, fairly, and transparently. You have the right to access, rectify, or erase your personal data.
9. Children’s Information
We do not knowingly collect information from children under the age of 13. If you are a parent or guardian, and you are aware that your child has provided us with personal information, please contact us so that we can take necessary action.
Thank you for choosing Search Optima!